COAPSYS has implemented a quality management system according to the UNE EN ISO 9001:2015 STANDARD for the design and construction of paint lines and application systems, which provides a framework to achieve satisfaction of the requirements and expectations of our customers.

For this, COAPSYS has the appropriate management and infrastructure that allows it to offer QUALITY services, thus helping to generate added value for clients, as well as for the company itself.

The desire is to be a reference company in the areas of activity. Excellence in the provision of services, innovation aimed at continuous improvement and the promotion of dialogue and commitment with interested parties are part of the strategy to follow.

The work methodology enhances the best service provision, quick and effective assistance to the client when required, while allowing compliance with all applicable requirements, both legal and those desired by the client themselves.

For all this, special importance is given to paying attention to customer orientation in order to fully understand their needs, adaptation to changes, risk reduction and continuous training, awareness and motivation of our staff in the importance of quality

The Quality Policy, which is kept up to date, is communicated to all staff of the organization and made available to interested parties and is the framework for meeting our quality objectives to achieve continuous improvement of all our processes.

The company guarantees compliance with good practices in all operational areas, especially in storage, handling, and shipping activities, in accordance with the Warehouse Good Practices Protocol, which forms an integral part of the Quality Management System.

Likewise, COAPSYS expresses its firm commitment to equality, dignity, and respect at work, declaring a zero-tolerance policy toward any form of workplace harassment, sexual harassment, or sexual violence. To this end, the company has a Prevention and Action Protocol against Harassment, approved and communicated to all staff, which establishes measures for prevention, awareness, confidential communication channels, procedures for action, and periodic follow-up, ensuring the protection of all employees and compliance with current legislation.